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Solving the customer service issues in India

International consultant David Batstone presents his experience dealing with India in his article titled "Not so fast to India":
http://www.rightreality.com/articles/not_so_fast_to_india.html

What are some ways in which India can solve the huge problem of the lack of customer service and of zero customer respect?
http://www.brainreactions.net/brainstorming/showall/846

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