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EDS to Provide Outbound...
Source: http://outbound-call-center.tmcnet.com
To aid the Combat Veteran Call Center outreach and education campaign, the U.S. Department of Veterans Affairs has chosen EDS (News - Alert) to provide outbound calling services and inbound callback support in order, the government agency announced today.
The campaign for the new program began...
- Aug 14, 2008 02:11 AM
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EuroConnXion wins A$5.7 mln...
Source: http://www.forbes.com/
EuroConnXion Holdings Plc. said Tuesday its wholly-owned unit Sonnet Enterprise Services Pty Ltd. has won a five-year contract worth A$5.711 million from Australian telecom carrier People Telecommunications Pty Ltd. to provide outsourced call centre service.
The estimated annual billing for the first year is about A$998,496, excluding an additional fixed transition cost of A$200,000...
- Aug 14, 2008 02:00 AM
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After Bluelines, call centre...
If traffic violation figures of Blueline buses are a cause for “alarm” for the Delhi High Court, judges on Wednesday expressed “shock” when shown the statistics of rogue call centre...
- Aug 14, 2008 01:54 AM
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PanTerra Networks Announces SaaS...
Source: http://www.sys-con.com/
PanTerra Networks announced general availability of PanTerra Networks WorkSuite Call Center, designed to empower SMBs with a new level of customer service and technical support through resource virtualization, advanced agent-supervisor quality tools, and the ability to handle higher volumes of inbound calls.
"Inbound call centers...
Bank of America will...
Source: http://www.caller.com
About 70 employees at Bank of America’s Corpus Christi call center will be laid off after the new year.
John Collingwood, the bank’s senior vice president, said the company was consolidating its services and discontinuing work at the 9,000 square-foot center on Shoreline Boulevard. Notices of the pending layoff began on...
- Aug 14, 2008 12:40 AM
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Cardella & Associates adding...
Source: http://www.gazetteonlne.com
An Eastern Iowa company plans to add 80 jobs at its call center in
Coralville and expects to announce plans for a fourth call center early
next month.
Thomas L. Cardella & Associates today said it
has signed contracts with a major retailer and a major educational
institution.
The company will...
- Aug 14, 2008 12:05 AM
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Intel PCs to wake...
Source: http://www.yahoo.com
Intel Corp. is unveiling new technology that will let computers wake up from their power-saving sleep state when they receive a phone call over the Internet.
Current computers have to be fully on to receive a call, making them impractical and energy-wasters as replacements for the telephone.
The...
- Aug 14, 2008 12:00 AM
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HP, Intel, Yahoo study...
SAN FRANCISCO (Reuters) - Three tech giants -- Hewlett-Packard, Intel and Yahoo -- said on Tuesday they are teaming up on a research project to help turn Web services into reliable, everyday utilities.
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The companies are joining forces with academic researchers in Asia, Europe and the United States...
- Jul 30, 2008 12:34 AM
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Microsoft Prepares for End...
With the Internet increasingly taking on the role of the PC operating system and the growing prevalence of virtualization technologies, there will be a day when the Microsoft Windows client OS as it's been developed for the past 20-odd years becomes obsolete.
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Microsoft seems to be preparing for...
- Jul 30, 2008 12:21 AM
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Senator: China spying on...
WASHINGTON - Foreign-owned hotels in China face the prospect of "severe retaliation" if they refuse to install government software that can spy on Internet use by hotel guests coming to watch the summer Olympic games, a U.S. lawmaker said Tuesday.
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Sen. Sam Brownback, R-Kan., produced a translated version...
- Jul 30, 2008 12:18 AM
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