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Winning Edge Knowledge Series - Customer Loyalty Seminar-(Mumbai)
Winning Edge Knowledge Series presents
Creating Loyal Customers in a Competitive World
* A seminar that looks into all aspects of creating and retaining loyal customers.
* Gain insights from industry leaders.
* Hear the best practices in customer management and relations.
Creating a community of loyal customers is a goal of every business today. Loyal customers ensure business growth, opportunities to cross-sell and up-sell, and become a vital competitive edge.
How can businesses create this loyalty among consumers? The Winning Edge Knowledge Series ?Creating Loyal Customers in a Competitive World? Seminar is aimed at providing marketers with a 360 degree approach on what it takes to generate customer loyalty ? with insights on Marketing, Systems, Feedback, Loyalty Programs and Advocacy.
Partial List of Speakers:
|
Loyalty Marketing in India � What Works |
N. Ramasubramani, Regional Director Loyalty Marketing, SurfGold | Accor Services |
|
Engaging Your Customers Online...The Power of Internet |
Faisal Farooqui, CEO, MouthShut |
|
Managing Relations for Large Volumes of Customers |
Anita Pai, Exec VP, ICICI Prudential |
|
Emotional Intelligence & Customer Delight |
Abha Banerjee, Leading Life, Success and Business Coach of Asia Pacific |
|
Panel Discussion on �Listening to Consumer Feedback to Build Relationships�. |
Ms Neelu Singh, COO, Ezeego1.com Ms Elizabeth Venkataraman, Sr VP - Marketing, Kotak Securities Mr Nikhil Chatterjee, VP - Services Marketing, Pest Control India |
|
Marketing for Customer Loyalty |
B. Sridhar, Director � Global Branding & Marketing, Sulekha.com |
|
Customers as Brand Advocates |
Arijit Sengupta, VP & Regional Head, Weber Shandwick |
For delegate registrations: Register online here. You can pay by credit card, or send a cheque for Rs. 5000 drawn in the name of Israni Entertainment India Ltd., and send by courier to 1/3, Shere Punjab Colony, Next to Gurudwara, Andheri East, Mumbai 400 093. Tel: 022 4094 1999.
Delegate fees: Rs. 5000.
Venue: ITC The Maratha, Andheri East, Mumbai.
Date: 26th June 2008
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