Vinsys ITIL Foundation V3 Course - Bangalore

Start: 24/05/2008 - 10:00

End: 31/05/2008 - 18:30

Timezone: Asia/Calcutta

24 - 24 - 31 May 2008

Bangalore

Purpose:

To certify that the candidate has gained knowledge of the ITIL ^®terminology, structure and basic concepts and has comprehended the core principles of ITIL ^®Practices for Service Management.

Course Topics

Service Management as a practice
The Service Lifecycle
Generic concepts and definitions
Key Principles and Models in
- Service Strategy
- Service Design
- Service Transition
- Service Operation
Continual Service Improvement
Processes overview of
- Service Strategy
- Service Design
- Service Transition
- Service Operation
Continual Service Improvement
Functions
The Service Desk function
Technical Management function
Application Management function
IT Operations Management function
ITIL ^®Qualification scheme
Mock exam and certification preparation

Details

Course duration	24, 25, 31 May 2008 - 3 Days (full time)
Course timings	10.00 am to 6.30 pm
Course fees per participant (inclusive of tax)	Rs.21400/- (including Exam fees)
SPECIAL DISCOUNT FOR ITVIDYA MEMBERS. Register through ITVidya and get Rs. 1600 off !!! ITVidya Member Fee: 19800
Mode of Payment	Cash or Cheque/DD in favour of Vinsys It Services (i) Pvt ltd payable in Pune.

Registration

Mail us at response@itvidya.com for further details

Other Itinerary

Pune	26 - 27 Arpril 2008 2 Days
Kolkatta	10, 11, 17 May 2008 3 Days
Saudi Arabia	12 -14 May 2008 3 Days
Pune	17, 18, 24 May 2008 3 Days
Bangalore	24, 25, 31 May 2008 3 Days
Chennai	31 MAy - 6, 7 June 2008 3 Days

venue: