Vinsys ITIL Foundation V3 Course - Chennai
Submitted by imran on Sat, 19/04/2008 - 19:33.
31/05/2008 - 10:00
07/06/2008 - 18:30
Asia/Calcutta
Chennai
Purpose:
To certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® Practices for Service Management.
Course Topics
- Service Management as a practice
- The Service Lifecycle
- Generic concepts and definitions
- Key Principles and Models in
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- Processes overview of
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- Functions
- The Service Desk function
- Technical Management function
- Application Management function
- IT Operations Management function
- ITIL ® Qualification scheme
- Mock exam and certification preparation
Details
| Course duration | 31 May - 6, 7 June 2008 - 3 Days (full time) |
| Course timings | 10.00 am to 6.30 pm |
|
Course fees per participant (inclusive of tax) |
Rs.21400/- (including Exam fees) |
|
SPECIAL DISCOUNT FOR ITVIDYA MEMBERS. ITVidya Member Fee: 19800 |
|
| Mode of Payment | Cash or Cheque/DD in favour of Vinsys It Services (i) Pvt ltd payable in Pune. |
Registration
Call us on +919860752729 for further details
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