Good listeners = Better managers?

The Journal of Business Communication published a recent study disclosing that good listeners hold higher-level positions and are promoted more often than those with less effective listening skills. Many executives believe listening skills are vital to the success of an organisation. Lee Iacocca, CEO of Chrysler, said that listening could make 'the difference between a mediocre company and a great company.'

Unfortunately, a number of experts note that managers and executives tend to become better talkers than listeners -- because they are used to 'being listened to'.

Read the complete article by our Lead training consultant- Prajjwal Rai published in Rediff.com:

http://www.rediff.com/getahead/2007/mar/05listen.htm