Lesson # 1: To be world-class, you begin and end with Quality
Lesson # 2: It is about what you know, not who you know
Lesson # 3: Great organizations are built by people with an
"abundance" mindset
Lesson # 4: Great enterprise is built by people who are proud
to pay their taxes right
Lesson # 5: To be world-class, you have to be hierarchy-free
Lesson # 6: Leaders exemplify personal integrity
Lesson # 7: Great enterprises believe in setting up "hairy,
audacious" goals
Lesson # 8: World-class organizations are deeply inclusive
Lesson # 9: The organization's resources are not "my"
resources
Lesson # 10: Admirable organizational prosperity begins with
austere leadership
Lesson # 11: It is about ordinary people delivering extraordinary
results
Lesson # 12: Play it by the book
(This forms part of the speech delivered by Subroto Bagchi at the LST 2005 in Mumbai on
September 24, 2005, organized by the National Entrepreneurship Network, Wadhwani
Foundation and SP Jain Management Institute. The author is co-founder and Chief
Operating Officer, MindTree Consulting.)