Solving the customer service issues in India

International consultant David Batstone presents his experience dealing with India in his article titled "Not so fast to India":
http://www.rightreality.com/articles/not_so_fast_to_india.html

What are some ways in which India can solve the huge problem of the lack of customer service and of zero customer respect?
http://www.brainreactions.net/brainstorming/showall/846
Please add your ideas in the brainstorm link above.

As all of us Indians know, sadly, he is not lying. We need to do something about this!

I look forward to seeing the power of India's top intellectuals in this brainstorm to figure out the solutions to a grave issue.

- Anand V. Chhatpar