bpo

Infosys to cross-sell BPO services with Finacle

India’s second-biggest software exporter, Infosys Technologies, plans to cross-sell its back-office services with the company’s core banking product Finacle in order to gain more revenues from financial sector customers and also explore newer geographic markets.Infosys BPO, the $300 million back-office services arm of the IT major, will align with Finacle, the banking solution business to provide its services to the latters’ customers.

IT companies look at BPO to soften recession impac...

As IT services firms, knocked back by the global financial crisis, look to bolster their presence in the growing BPO market.According to a media report last week, private equity firm Warburg Pincus was looking to sell its 50.12 percent stake in WNS, a move that would entail a change of control at the Mumbai, India based call-center operator.

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NASSCOM ‘PERSPECTIVE 2020’ Outlines Transforma...

NASSCOM today shared the key findings of its report ‘Perspective 2020: Transform Business, Transform India’, that outlines the roadmap for the Indian Technology and Business Services Industry. The report is based on extensive research conducted over a year by McKinsey & Company.

DECADE IN REVIEW

GDP: offset 65% of India’s cumulative net oil imports.

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NASSCOM BPO STRATEGY SUMMIT 2008

NASSCOM
BPO Strategy Summit 2008 is all set to go underway in June at
Bangalore. Tenth in its series the conclave today has emerged as the
premier event for the BPO industry in India. This annual global

BPO- Seen with a new perspective

"Whenever you hear the word BPO what is the first thought that comes to your mind? “

“BPO! Oh that’s a call center. “
“BPO, it deals with data conversion, PDF extraction and all types of typing works. “

Why outsource to Costa Rica?

In today’s highly competitive outsourcing market, a closer proximity to the United States , Central Time Zone and  Spanish language capability as an added value are now considered almost basic requirements when making a decision on what call center to use for your important project.  Leaving this to chance is not even an option anymore.

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