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measurement

10,000 rupees per hour? 100,000 rupees per hour? No thanks....

I think most people, if offered the chance, would happily work for R10,000 per hour. Even more, given the chance, would work for R100,000 per hour. And yet, nobody ever got really wealthy by charging in that way. And the truth of it is, almost nobody gets rewarded at even those levels. Huge numbers have to make do with the minimum wage, or some average pay rate for people working at their level in their organisation, which takes no account of their personal productivity or contribution.

The fundamental problem with charging by the hour is that it's an input measurement, which means that it can only ever be loosely related to results (output). Surely, when a business owner or manager chooses to employ somebody, they shouldn't really care a jot whether that person attends for 40 hours a week or 40 minutes, as long as the desired results get produced. One of the problems is that managers have become unaccustomed to identifying good output measures, which could be used to reward people properly

Patrick Moore's picture